If you would like to return an item please write a mail to sales@monjees.com and provide the description of the item, the order number from your order, the reason for the return.
With your request; you must state what kind of action you want from Monjees.com, exchange or return payment for the item or other request.
We will deal with your request as soon as possible. (within 2-3 working-days)
We will then send you a returnnote, with the return address where the goods need to be shipped.
For return, the desired method of settlement must be stated for the refund of the payment.
a. IBAN and accountholder name.
b. An active PayPal account.
c. Request to refund to a credit card if possible.