Monjees ("Website") is operated by Zolten online ApS, CVR-nummer: 39842483, Ravnsøvej 7, 8240 Risskov ("Company", "we", "us" or "our"). You may always contact our ("Customer Service") at firstname.lastname@example.org ("Email").
The online payments is handled by a secure payment solution/checkout option, for both the first time purchase and the future subscription payments. Monjees.com don´t store any creditcard or payment information.
Your Credit/Debit Card Statement will be billed as "monjees.com +4589870486".
Delivery from Monjees.com is done by currier services and delivery will be started the same day you make the purchase.
Items on monjees.com is stock items and will be delivered normally within 24-48 hours (we maintain a buffer delivery statement that all Items in delivered inside EU within 1-5 businessdays)
Your package will be delivered to the address you have specified on your order, mail and phone number will be provided to the currier in the case this would need to contact your further for delivery, this information is not stored and will not be used further then the purpose for the delivery of your order.
If you have any question about the status of any delivery from monjees.com please visit our livechat online or mail us at email@example.com
When signing up for a membership, you (Customer) understand and acknowledge that you are signing up for a 14-day trial for which you will pay only the price for the first purchased product and no membership fee. If you should not like to remain a member you can at all times cancel the membership and you don’t want to be billed for any further service unless you select to buy from Monjees.com again, it is required that you contact our support team on firstname.lastname@example.org to cancel the subscription within 14 days of receiving your first order. If you don´t mail to cancel the membership within the 14-day trial period, we assume that you are happy with the membership, and you will be charged the membership fee of 20 euros and automatically enrolled in our “Monjees Membership Service" that will allow you to use our online portal to get amazing deals at a very reduced price. Our “Monjees Membership Service”, ensures that you always have access to a great selection of products at unique prices. When enrolled on the "Monjees Membership Service" we will continue claiming the membership fee, charging you at the associated monthly rate of 20 euros, until cancelled by you or by us.
If you cancel the Monjees Membership service no other charges will be attempted and no further orders will be processed, unless you decide to enroll in the membership again to gain access to the great selection of products at unique prices. By signing up to our Monjees Membership Service you are agreeing to these terms. Cancellation of our Monjees Membership Service within the first 14 days of any monthly Monjees Membership service service period will prevent any subsequent shipments or billing. Cancellation after the first 14 days of any monthly Monjees Membership service will result in one final payment of the monthly charge. If you have provided a valid credit card number or an alternate payment method, payment for your "Monjees Membership Service", it will be automatically processed in each Monjees Membership service period on or around the same day of the month as your initial Monjees Membership service purchase. The amount for each actual Auto Refill payment may vary due to changes in price, shipping amounts and applicable tax rates. Auto Refill payments will reflect pricing of the Auto Refill product at the time of each payment, excluding promotional or discount pricing. Monjees may cancel your Monjees Membership service subscription or the Monjees Membership service program at any time for any reason or for no reason. You may modify or cancel your Monjees Membership service at any time by calling our customer service. Cancellations received less than three days prior to the next scheduled payment will take effect in the following Monjees Membership service period. After cancellation, you will receive a confirmation email as proof of your cancellation and your account being closed.
You must provide current, complete, and accurate information for your billing account. You are responsible for ensuring this information is correct and must promptly update all information to keep your billing account current, complete, and accurate (such as a change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card is cancelled (for example, for loss or theft). Changes to such information can be made by contacting Customer Service.
Credit card statement might read one of the following when purchasing products from us: Monjees.com or Zolten Online ApS.
Cancellation, Returns and Refund Policy
We always want you to be fully satisfied with any product you receive from us. Therefore you are never bound by any period, other than any initiated monthly cycle or regular purchase where product has already been shipping and received by you. Please be informed that your bank might charge you for a currency exchange with your purchase on Monjees.com. This currency exchange is unfortunately not refundable.
One-time cart purchase from our website
Purchasing a single product through our online store without subscription or trial, you have the right to a full refund but you will have no rights to the special prices that apply for members of the Monjees.com website, is the product returned unopened, sealed, and in same condition as when received. Has the product been shipped, you are bound by the shipping fee and will not be refunded amount of shipping fee. Has product not yet been shipped, order will be cancelled and you will receive full refund of the product and shipping fee, if asked.
Product subscription sign-up through our website
Should you choose to subscribe to a Monjees Membership service with any special offer on items found in the online shop at our website, same policy applies as for a single product purchase to the latest month initiated of your subscription. Cancelling your subscription, you cannot be refunded for any earlier subscribed months already completed. Has product been shipped, you will not be refunded of shipping fee. Has product already been opened and seal broken, you may not be refunded of product, and any cancellation will take effect as of the following month.
Signing up for a Monjees Membership service
If you have signed up for a Monjees Membership service and thereby initiated a subscription cycle, but cancel before end of the 14-day trial period, you will not be charged for the Monjees Membership service. Should it occur that amount of cycle 1 has already been charged, you will not be refunded for your initiated Monjees Memership Service. If you cancel a subscription cycle before product has been shipped, subscription will be cancelled and you will not be charged for anything. In this case, if requested by you, full amount of charged shipping fee will be refunded. Has the product already been shipped, you are bound by amount of shipping fee which will not be refunded.
You cannot be refunded for the monthly Monjees Membership Service fee of a cycle that is already initiated.
Return of a product
Separate from your monthly Monjees Membership Service fee, you have the right to return a product purchased during your membership with us and be refunded for price of the product, shipping and handling fees excluded.
Before you return the product, it is recommended that you contact our customer support by phone. Our customer representative will assist you for the most convenient return procedure. The item must be in its original packaging, fully sealed and unused. You will also need to present your order number. We will not accept or issue a refund for any open packages or packages marked return to sender that does not include a valid order number.
If you return a package, we recommend that you get and keep proof of shipment. Upon receipt of your returned unopened product with a valid order number, a refund will be issued to your credit card. Once a return is processed, it can take up to one billing cycle for this return to be posted to your account, depending on your financial institution.
You can expect a refund in the same form of payment originally used for the purchase. You will receive a full refund of the product purchase price, with a deduction of the following shipping and handling cost. Please note that the customer is responsible for the shipping cost of the returned product. Please return your product to the following address:
Zolten Online ApS
Terms of Service
This Terms of Service ("TOS") is a legally binding agreement made by and between Zolten Online ApS ("we" or "us") and you, personally and, if applicable, on behalf of the entity for whom you are using this web site (collectively, "you"). This TOS governs your use of the www.Monjees.com web site ("Web Site") and the services we offer on the Web Site ("Services"), so please read it carefully. BY ACCESSING OR USING ANY PART OF THE WEB SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THIS TOS. IF YOU DO NOT AGREE TO BE SO BOUND, DO NOT ACCESS OR USE THE WEB SITE. INTERNET TECHNOLOGY AND THE APPLICABLE LAWS, RULES, AND REGULATIONS CHANGE FREQUENTLY. ACCORDINGLY, WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS TOS AT ANY TIME. YOUR CONTINUED USE OF THE WEB SITE CONSTITUTES ASSENT TO ANY NEW OR MODIFIED PROVISION OF THIS TOS THAT MAY BE POSTED ON THE WEB SITE.
Information and Content
Copyright: All material present on Monjees.com, whether text, video, audio, or any other form is subject to intellectual property rights such as copyright, trademark and other property rights. This material is property of the respected owners. All rights are expressly reserved. Reproducing, copying, manipulating, or using this information without the prior written consent of the legal owner of such material could result in civil or criminal prosecution.
Monjees.com will not be held responsible in the event that you encounter material that you deem offensive, indecent or otherwise objectionable.
Errors, Mistakes and Missing Information
Despite our tireless efforts, Monjees.com cannot guarantee that our website will be completely free of errors and misleading information. In the event of an error or other content related issue, Monjees.com reserves the right to correct such error without notification. Monjees.com also reserves the right to cancel any order that may have been made under the pretence of such error. In the event where an order is cancelled, but has been paid for, the user will receive a refund.
Please note that all customer feedback given to Monjees.com shall be considered the property of Monjees.com. This includes all customer communication, testimonials and contact information. By releasing this information to Monjees.com, you are hereby giving Monjees.com the non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and unlimited right to reproduce, modify, publish, translate and distribute such material in any way deemed appropriate by the management of Monjees.com.
Shopping, Product Use and Payment
Use by Minors
To purchase a product from Monjees.com you must be the legal age of majority as stated by the law of the jurisdiction in which you reside.
By purchasing a product from Monjees.com you are agreeing to pay any and all charges associated with the purchased product.
Monjees.com reserves the right to limit quantities products. Monjees.com also reserves the right to eliminate products from our website, cancel orders or prohibit access to certain pages at any time.
Monjees.com shall not be held liable for any damages resulting from the misuse of any product. Therefore, it is the sole responsibility of the customer to read all product instructions carefully, to use the product strictly for the purpose it was designed for, and to ensure that the product is used in a safe and reasonable manner. Monjees.com shall not be held responsible for any damages that occur due to an allergic reaction, or as the result of any other unforeseen occurrence.
Monjees.com may link to websites outside the control of Monjees.com. Please understand that a link should be in no way considered an endorsement of a website. Monjees.com cannot be held liable under any circumstances for any damages that may occur as a result of a user visiting a page through an outbound link.
It is illegal to use Monjees.com for any illegal or destructive purpose. This includes any use of the website that could result in damaging, disabling, overloading or in any other way compromising the website.
Accessing or attempting to access information not intentionally made available to you is illegal and may result in civil or criminal prosecution. User's Rights and Responsibilities
Misrepresenting your identity while using Monjees.com will be considered a clear violation of our terms of service and may result in you being banned from the website and possibly civil or criminal prosecution.
Disputes with the webpage or the owning business behind monjees.com
These terms and conditions are governed by and construed in accordance with the laws of Denmark.
Any dispute you have which relates to these terms and conditions, or your use of monjees.com (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of Denmark.
Monjees.com is a Danish company applying with the laws of Denmark and any EU laws and regulations.
As a user of Monjees.com, you are responsible for any monetary charges resulting from your use of the site. These fees include any claim, cause of action, demand, including but not limited to, legal, accounting and any other fees that result from the use of the website.
Monjees.com is operated and managed by:
Zolten online ApS
Ravnsøvej 7, 8240 Risskov